Effective Date: 1.1.2025
     At Nomadic, customer satisfaction is our top priority. We strive to provide high-quality auto detailing services and stand behind our work. Please review our refund policy below:
1. Service Satisfaction

• If you are not satisfied with the quality of our detailing service, please notify us within 24 hours of service completion.

• We will make every reasonable effort to address your concerns, which may include re-cleaning or re-treating the affected areas at no additional cost.

2. Refund Eligibility

• Refunds are generally not provided for completed services. However, if we are unable to resolve your concern after a re-service, a partial or full refund may be considered at the management’s discretion.

• To be eligible for a refund, you must provide proof of service and a clear explanation of your concern.

3. Non-Refundable Situations
     Refunds will not be issued in the following cases:

• If you fail to notify us of your concern within 24 hours of service completion.

• For dissatisfaction due to pre-existing damage, mechanical issues, or factors outside our control.

• If personal items or valuables are left in the vehicle and are lost or damaged.

• If you fail to follow our pre-service or post-service instructions.

4. Cancellations & Deposits

• If you cancel your appointment with at least 24 hours’ notice, any deposit paid will be fully refunded.

• Cancellations with less than 24 hours’ notice may result in a forfeited deposit or a cancellation fee, as outlined in our Terms and Conditions.

5. How to Request a Refund
     To request a refund or re-service, please contact us within 24 hours of your appointment:​

• Email: Nomadicautocare@gmail.com

• Please provide your name, contact information, service date, and a description of your concern.

We value your business and are committed to resolving any issues promptly and professionally. Thank you for choosing Nomadic Auto Detailing